Data We Collect

We collect information to provide and improve our services related to visual composition and design systems.

• Account Data: Name, email address, and profile information you provide upon registration.
• Usage Data: Information about your interactions with the platform, such as project files, preferences, and feature usage.
• Technical Data: Device information, IP address, browser type, and cookies for functionality and analytics.
• Communication Data: Correspondence when you contact our support team.

Cookies and Trackers

We use cookies and similar tracking technologies to maintain session security, remember preferences, and analyze platform traffic. You can control cookie settings through your browser.

Purpose of Data Processing

Your data is processed for specific, legitimate purposes:

• To provide, operate, and maintain the Pixenar platform and its creative tools.
• To personalize your experience and content recommendations.
• To communicate with you regarding service updates, security alerts, and support.
• To analyze platform usage to improve performance, features, and user interface.
• To ensure the security and integrity of our systems and prevent fraud.

We do not process data for purposes incompatible with those described here.

Data Sharing and Third Parties

We are transparent about when and why data may be shared.

• Service Providers: We engage trusted partners for hosting, analytics, and customer support. These parties are contractually bound to protect your data.
• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset.

We do not sell your personal data to third parties for advertising or marketing purposes.

Your Rights and Choices

You have rights regarding your personal information. You may exercise these by contacting us.

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Restriction & Objection: Object to or restrict certain processing activities.
• Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis.

Exercising Your Rights

To make a request regarding your data, please contact our privacy team using the details in the "Contact" section. We will respond within a reasonable timeframe.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

Contact for Privacy Inquiries

For questions about this policy or to exercise your privacy rights, please contact our Data Protection contact:

Email: info@pixenar.com
Phone: +1 214-475-8441
Address: 9647 Weimann Row Suite 010

Last Updated: April 15, 2024